CUSTOMER

FREQUENTLY ASKED QUESTIONS

What type of warranty does BEDROCK offer?

As a small town, family-owned business, we firmly believe in providing the utmost quality to our client base. BEDROCK stands by the quality of our American-made products so much so that we offer a full 3-year, 36,000-mile warranty on every truck bed that we build. Your satisfaction as our customer is our highest priority. To access our warranty registration form simply click the link below.

Bedrock's Warranty Registration

What truck models can use Bedrock truck beds?

BEDROCK makes custom-crafted truck beds and builds these beds for almost every truck on the market. There are a few exceptions to this, including Toyota trucks and 1/2-ton trucks, so we encourage you to speak directly with your sales representative about your truck bed needs.

BEDROCK offers a variety of accessory options. When in the process can these be added?

BEDROCK’s innovative designs allow you to add the accessory kits at any time. Our variety of accessory options include mud flaps, standard side rails, camera mounting kits, spare tire kits, wiring adapters, just to name a few. These can be added either during the initial installation of your truck bed or at any time after, at your convenience. Contact your local sales representative for specifics of the customization that is available.

When can truck bed options be added?

Because BEDROCK custom makes each truck bed, it is important that all bed options have been decided upon at the time of initial order. (The only exception to this is the Hauler Headache Rack which can be added on at a later date). Your sales representative will ensure that you have discussed each option thoroughly prior to placing your order.

If I want to add a kit to my truck bed, does it have to be a Bedrock kit?

All BEDROCK kits are an optional add-on, but they do offer the best compatibility match for our truck beds and are the absolute highest quality on the market. We encourage you to check out these optional kits to give your truck bed the best customization for your needs.

What is the lead time on truck beds?

BEDROCK believes in quality service that is delivered in a timely manner and delivers on average in a third of the time it takes our competitors. Our traditional beds require a 6–8-week turnaround time. The Marble beds require 12-14 weeks, while our Quad beds require 3-4 weeks. We promise to communicate with you throughout the process so that you know when to expect your truck bed.

Does Bedrock build beds for older trucks?

BEDROCK truck beds typically fit truck makes and models after 1999 but depending on specific measurements, can occasionally fit into older trucks. Your sales representative will be happy to assist you in figuring out if our truck beds can fit your specific truck.

Can toolboxes be welded to non-skirted beds?

Toolboxes can be welded to non-skirted beds, but it is not currently offered as an option directly from BEDROCK. If this is of interest to you, we recommend finding a trusted local upfitter/installer to assist you.

Does Bedrock sell direct to customers?

BEDROCK has a trusted network of authorized distributors throughout the country that we can connect you with to place an order. If you are in an area that is not within a 200-mile radius of any of our distributors, we are happy to sell our truck beds to you directly. Please contact our customer service team or search our Dealer Locator to find out the nearest distributor available to assist you.

Please visit our Contact Page for more information